FAQs
1.
What is your return policy?
Since coffee products are considered consumable goods, they cannot be returned once the package has been opened or used — unless there is a clear defect or manufacturing fault in the product.
2.
How do I cancel an order, and what are the cancellation policies?
Just contact us using whatsapp { 01044731999 } with order number or using our social media pages
1.
How long will it take for my order to be processed and shipped?
Order processing and shipping typically takes between 2 to 5 business days. You'll receive a notification once your order has been dispatched.
2.
Can I track my order? How do I obtain tracking information?
Yes, you can track your order. Once the order is shipped, the shipping company will provide you with the tracking information directly.
3.
Can I change my shipping address after placing an order?
You can change your shipping address only if your order hasn’t been shipped yet. Once it's shipped, changes are no longer possible.
